Flok Inc

Flok Inc is a US-based consulting firm that specializes in enhancing customer engagement through Salesforce platforms, particularly Salesforce Service Cloud and Experience Cloud, enabling businesses to optimize their customer interactions. Flok Inc, founded in 2015, is headquartered in Bend, US. The company focuses on consulting services leveraging Salesforce technology to improve client customer support and engagement. It has successfully completed one deal by March 31, 2026, when it was acquired by FormativGroup, LLC, a portfolio company of Rockbridge Growth Equity.

The founder's history details are not publicly available. Flok Consulting specializes in a range of consulting services focused on Salesforce's platforms, specifically Salesforce Service Cloud and Salesforce Experience Cloud. The services enhance customer support and optimize experiences through integrated solutions, targeting businesses across various industries. Additionally, Flok offers tailored solutions for government entities via Salesforce Government Cloud.

Flok generates revenue primarily through consulting engagements with clients deploying Salesforce platforms. Operating under a B2B model, the company provides strategic consulting services that align with client needs, primarily through project-based contracts. Revenue is derived from comprehensive implementations and ongoing support services, with fees based on project complexity and duration. In March 2026, FormativGroup, LLC acquired Flok Inc.

, enhancing their Salesforce Service Cloud and Experience Cloud capabilities to improve customer support and digital engagement solutions. With the acquisition, Flok aims to leverage this partnership to expand its market reach in North America and Europe, focusing on developing new Salesforce-based products that cater to evolving client needs.